About Us
It's Been About Faith And Family—Since 1996
Hey there. This is Cheryl, the owner of Reliable Air
To help you understand what we're like, it helps to know what we're NOT like. We're not like most companies in that we don't cut corners—even when times get tough.
By cutting corners we mean: Do it cheaper. Do it faster. Just, do it. When HVAC companies do this, you pay the price. And that's just not right!
So, when I started Reliable Air in 1996, I aimed to do things a little differently.
4 Things We Do Differently
Pray Together
Everything we do is centered on faith and family.
For example, our family and employees often get together to pray, so that we can do what's right in God's eyes—especially in tough times. Trust us, it pays off for everybody!
Be Picky about Who We Hire
It's not just about proficiency, it's about fit.
Even if someone has 30 years of experience, we won't hire them if they don't have the right cultural fit. For us, that means they need to be able to ethically serve you with a smile and a good attitude.
Invest in People
We don't just hire employees, we invest in them.
How? Constant in-house training, occasional out-of-state boot camps, BBQ cook-offs (trust us, it's an investment)—all these activities equip our employees to take care of your family's comfort needs.
As a nice little side effect, employees rarely leave us. Meaning you'll always hear a familiar voice and see a familiar face when you do business with us.
Keep our Word
We let our "yes" be "yes" and our "no" be "no".
If we say we'll be at your home at a specific time, we will. If we say we'll do a good job, we will. And if we screw up, we'll make things right. Scouts honor!
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"3 years of frustration cured in under an hour!"
They were able to diagnose the root cause and fix an issue that had been a nagging problem ever since the HVAC was installed by another company.- Chance S. -
"I will use you guys again in the near future!"
He knew exactly what needed to be fixed and he was right on it. I thank you all for the quick, fast and in a hurry respond you did for my family and I. Especially during this freezing weather.- Anna A. -
"I highly recommend their service."
Edgar explained in detail what he would be doing, along with the issue he found in terms that any home owner would understand.- Steve S. -
"Tom was very honest, informative and professional."
I would definitely recommend this company to anyone.- Daveed O. -
"Their technicians are amazing and wonderful staff."
Our system stopped cooling and reliable was quick to respond. They easily diagnosed the issue and took care of it immediately. Our safe T sensor kept tripping they cleaned the drain and fixed the sensor.- Erik G. -
"When he arrived he was professional, kind, and we knew we were in good hands."
He fixed our AC and was out in 45 minutes. Best of all we had no outrageous service call fee and saved us money. We definitely will use Reliable Air again and highly recommend them for your heating and air conditioning needs!- Amanda N. -
"I am super grateful."
Andy was extremely polite, helpful, and transparent. Reliable Air was able to accommodate my crazy work schedule to service my a/c unit.- Jennifer S. -
"Reliable Air is dependable and trustworthy."
JW came out on time and did a good job of tuning up my heat pump.- Joe V.